Privacy Policy
1. General Provisions
This Privacy Policy outlines how our website processes, stores, and protects personal data of users in accordance with the applicable laws of the United Arab Emirates and international standards, including the General Data Protection Regulation (GDPR). By using our website, you agree to the terms of this Privacy Policy. The administration of the site is committed to ensuring that user data is collected and processed lawfully, transparently, and fairly, while also respecting the privacy rights of individuals.
2. Information We Collect
Our website collects personal and non-personal information in order to provide and improve our services. Personal information may include names, email addresses, phone numbers, billing details, IP addresses, and any data voluntarily provided by users. Non-personal information may include browser type, operating system, geographic location, and browsing behavior. Information is collected directly from users when they interact with the website or indirectly through automated technologies such as cookies.
3. How We Use Information
The information collected is used exclusively for legitimate purposes, including but not limited to: providing services, improving website functionality, processing transactions, customizing user experience, analyzing website traffic, sending service-related communications, and fulfilling legal obligations. Personal data is not used for unauthorized marketing or shared with unrelated third parties without user consent, except as permitted by law.
4. Data Protection and Retention
Our website uses industry-standard security measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted access to sensitive data. Data retention periods are limited to the time necessary to fulfill the purpose for which the data was collected. Once the retention period expires, personal data is securely deleted or anonymized unless required by applicable laws in the United Arab Emirates.
5. Transfer of Data to Third Parties
We may share personal data with trusted service providers, business partners, and legal authorities when necessary to comply with legal requirements or contractual obligations. Such transfers are carried out under strict confidentiality agreements and in compliance with GDPR and UAE data protection regulations. Cross-border data transfers, if required, will adhere to international standards ensuring the safeguarding of user data.
6. Use of Cookies
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and deliver personalized content. Cookies do not collect personal information unless voluntarily provided. By continuing to use the website, users consent to the use of cookies. For further details, users are encouraged to review our Cookie Policy, which explains the types, purposes, and management of cookies.
7. User Rights
Users have the right to access, rectify, delete, or restrict the processing of their personal data, in line with GDPR and UAE laws. They also have the right to data portability and the right to withdraw consent at any time without affecting the legality of prior processing. Users may request information about their personal data, file complaints regarding misuse, and object to certain types of processing. The administration of the site is committed to addressing such requests promptly and fairly.
8. Changes to the Policy
The administration reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, international standards, or service offerings. Users will be informed of significant changes by announcements on the website. Continued use of the website after changes implies acceptance of the revised policy.
9. User Consent
By using our website, users confirm that they have read, understood, and agreed to this Privacy Policy. Consent is considered valid until revoked by the user. Users may withdraw consent by contacting the site administration through official channels. Withdrawal of consent may limit access to certain services but will not affect the legality of data processed prior to the withdrawal.
🏢 FiberNet
📍 Grosvenor Business Tower, Office 1802, Barsha Heights, Dubai, UAE
📞 +971 4 536 0508
📧 clients@fibernet.com